50% due at time of booking. Remaining balance due 1 days before arrival.
100% of paid prepayments refundable when canceled 60 days before arrival or earlier.
50% of paid prepayments refundable when canceled 30 days before arrival or earlier.
0% refundable if canceled after.
A pre-authorization of 50% is held on 0 days before arrival and voided on 3 days after departure.
All payments are to be made via credit card. Other arrangements can be accommodated upon request.
We’d like to assure you that we are committed to protecting the privacy of all our users. We will ensure that the information you provide us with is kept private and confidential, and we will only use it to provide the services you request.
Information You Voluntarily Provide
When you complete a booking, sign up to our newsletter, consult with our service team, send us an email, or communicate with us in any way, you are voluntarily giving us information that we collect. That information may include either your name, physical address, email address, IP address, phone number, credit card information, as well as details including gender, location, purchase history, and other personal information. By giving us this information, you consent to this information being collected, used, disclosed, transferred or stored by the Lodge or our third-party providers as described in this privacy policy. In the interest of your privacy, we only collect, use and retain information reasonably required for our legitimate business interests, such as processing bookings and queries or providing you with marketing materials.
Information We Automatically Collect
When you browse the website or make a purchase, we may automatically collect information about your visit by using cookies. This information may include your device type, browser, IP address, how you came to the website or how you interacted with the website. This information may be used to monitor or improve website performance or deliver targeted advertising. Information from the cookie alone generally will not identify you personally and we will not use this information in connection with any personally identifiable information you have provided. You may read more about the specific cookies we use on this website here.
Information We Share with Third Party Providers
We may share your personally identifiable information with service providers including
How we protect your information
We take reasonable and appropriate measures to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction, considering the risks involved in the processing and the nature of the personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers. If a security breach causes an unauthorized intrusion into our system that materially affects you, then the Bee & Bear Boutique Lodge will notify you as soon as possible and later report the action we took in response.
Access to Personally Identifiable Information
If your personally identifiable information changes or you wish your information to be removed from our records, you may update or delete it by emailing thehive@thebeeandbear.ca. We will give you access to your personally identifiable information that we hold within 30 days of a request to access. You may send a request to this email address thehive@thebeeandbear.ca. If you wish to stop receiving email newsletters, click on the unsubscribe link on any of the newsletters. We will retain your information for as long as required to deliver your service, agreement or resolve any issues. Please note that we cannot always delete records of all historical data. For example, we are required to retain certain records for financial reporting and compliance reasons.
Third Party Websites
Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.
Our website includes links to other websites, whose privacy practices may be different from ours. If you submit personally identifiable information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.
Changes to Privacy Policy
We may make changes to this privacy policy, which come into effect upon updating this page. We recommend reviewing this privacy policy so you are aware of any changes that affect what you are consenting to by interacting with the website, submitting a query, making a booking or otherwise interacting with the Bee & Bear Boutique Lodge.